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We want you to love your purchase or gift! If for any reason you aren't happy, please contact us to exchange it for other item!
OUR RETURN/EXCHANGE POLICY:
Items must be in new, unworn, unwashed condition and in their original packaging with tags attached. All discounted items are available to exchange / return for store credit only. Returned online order items must be postmarked within 14 days of the initial received date.
ONLINE ORDERS:
To return or exchange any item purchased online, e-mail customerservice@kirakids.com with your order number and return/exchange request.
IN STORE ORDERS:
To return or exchange any item purchased in store, please visit our SF store within 14 days, and we will be happy to help you! If you would prefer to mail it in, email kirasanfrancisco@kirakids.com and we can help you!